FAQS

 I’m wondering how the floor can be mopped if there is no water tank on the robot There is no water tank on the robotic body, but the base station has a 4L large one. ROIDMI EVA will regularly return to the base station to clean the mop. You can also set the durance of cleaning mop in the APP according to the needs of the house.

The tank is 4L, the dust bag is 3L. In practice, it depends on the size of the cleaning area and dust degree to decide how often to treat.

Depending on the frequency of mopping the ground, water should be added once in the area of 100-200 square meters. We can set the frequency of mopping and backwashing in the APP, and there are 3 modes to choose from: 6 minutes / 9 minutes / 12 minutes.

In mopping mode, ROIDMI EVA will automatically detect the carpet and avoid the carpet, so there is no need to worry about soaking the carpet during the cleaning process.

The base station of this robot vacuum is 15.7 by 15 by 18.3 inches. Like the self cleannig mop feature, hops it will really make me hands free! Yes, he can. It frees you from cleaning and gives you more time to do things on your own. Looking forward to the pressurized mop! All the best for the campaign Hope to win! 12N Pressurized bionic mop wipe the floors to clean the tough stains, just like a human hand.

The dust bags need to be replaced regularly. Under normal circumstances, the dust bags can store daily dust for about 60 days. There will be four big dust bags inside the box

Yes, there will be reminders.

Yes, you can set how long you mop the floor, and then return to the base station to wash the mop and dry it automatically.

The robot vacuum can actively avoid objects taller than 3 inches. Please clean up cables and sundries scattered on the ground before starting, and remove easily falling, fragile, valuable, and potentially dangerous items.

Roidmi EVA currently only supports 2.4Gwifi.

ROIDMI EVA in mopping mode <64dB (A), sweeping mode 64 (lowest level) ~ 74 (highest level), dust collection ≤85dB (A) duration 12S.

ROIDMI EVA will automatically return to the base station to charge when the battery is low. It takes 4 hours to fully charge, and the battery life is 120min.

Thanks for your support. You need to remove the mop when it vacuums carpets.

In example, if I’m okay with longer cleaning, but I want it to be more efficient, can I make robot clean mops more often? Of course, you can set the cleaning frequency in the APP, and there are 6min/9min/12min options.

The height of ROIDMI EVA is 106mm, and it can be cleaned as long as it does exceed this height.

Thanks for your support! The dust bag of ROIDMI EVA is washable and has an antibacterial effect. However, for a better dust collection effect, it is recommended that you replace the dust bag with a new one after it is full.

Of course, you can set the cleaning frequency in the APP, and there are 6min/9min/12min options.

We have a liquid sensor to ensure that liquid will not flow out when certain functions fail Yes, we can, but you need to manually remove the mopping module in advance because ROIDMI EVA will automatically detect the carpet and avoid the carpet in the mopping mode.

Both Roidmi and Mijia APP are acceptable. We suggest you use the Roidmi APP.

Yes, you can add special cleaning liquid for the sweeping machine in proportion. I just found a listing on qoo10 selling below the price I paid for here. Amazon is the official pre-sale website for Roidmi EVA. Other website which sell EVA with a lower price are fake, please pay attention to your financial security.

EVA has a self-collecting function, and the oversized dust bag can keep you from dumping dust for 60 days. When the dust is full, just throw away it.

EVA can manually control the machine through APP.

First, the filter element is not installed in place (misplaced). The red dot needs to be installed in the dust cup slot; Second, the filter element magnet is rusted or is about to fall off or the magnetism is not enough; Third, the Hall element of the handle body is not good. Please try to reinstall the filter element or replace the filter element for the first two points. If it doesn't work, it may be that the components of the handle body are faulty and need to be repaired.

There are two reasons for this problem. First, the dust-full prompt usually occurs during the working process of the host. You can cool the host for half an hour and then start it again. If the filter element is dirty, it is necessary to clean or replace the filter element. If there is no new filter element, it is recommended to buy a new one. Second, the motor failure, which usually occurs when the machine is turned on, needs to be repaired. If it is accompanied by abnormal noise of the motor at the same time, it can definitely be a motor failure.

The machine has just been charged and the power of the machine is empty. It is recommended that the user cool down the machine for more than half an hour and recharge it, and then fully charge it for 3 hours (the highest-grade battery life can reach 8-10 minutes).

First, remove the floor brush, connect the host to the mite removal brush, and observe whether the machine is running normally; second, check whether the floor brush is stuck with foreign objects, and then reconnect the host after cleaning the foreign body, and the fault is still sent to the floor brush for repair

Make sure that the machine is not charged immediately after use, and the machine should be cooled for about 1 hour after use to avoid over-temperature protection and fully charged for 3 hours, without affecting the performance of the machine.

There are two reasons for this problem.
First, the filter element is dirty, replace a new filter element, and the abnormal noise disappears to remind the user to clean the filter element regularly.
 2. The machine enters ash. In this case, according to the first step, the abnormal noise still exists and needs to be sent to the host for repair and cleaning.

1. Make sure the charger is the original adapter
2. Over-temperature protection, let the machine cool down for about an hour and recharge it.
3. The machine crashes, remove the dust cup and there are
4 screws near the handle of the host. There is a black prototype hole next to the screw. , poke with a toothpick or paper clip for 15 seconds and then power on again.

Remove the floor brush, connect the mite removal brush to the host, and observe whether the machine is running normally.

There is a photosensitive sensor on the bulge in the middle of the floor brush. You can cover the photosensitive light by hand to observe whether the floor brush light is naturally lit. If it is not bright, you need to send the floor brush back for repair.

Remove the floor brush and observe whether the metal rod is blocked by foreign objects (such as hair, toys, etc.). If there are foreign objects, you can clean it. After cleaning, if you still feel that there is no suction, you can try to replace a new filter element, and use the host to directly absorb visible dust (such as paper crumbs, etc.)

Yes.

I have a cat & it works really well picking up the fur anywhere & everywhere.

So far I have not had to. I wash the one I have.

The ROIDMI P1 pro Cordless Vacuum Cleaner can not work when it charges. So please use it after the finish charge.

I purchased this for my animal hospital for use with surgical prep on patients. It has the best suction of any handheld we have tried.

It is pretty simple and easy to open and clean the tool, but I have not got a chance to change attachment since it is only with me for a month or so.